Privacy Policy

OSARTIS GmbH takes the protection of your personal data very seriously and adheres to the statutory provisions and in particular also the regulations of data protection law.

1. Controller

OSARTIS GmbH (hereinafter referred to as “OSARTIS”) is the controller within the meaning of Art. 4 no. 7 EU General Data Protection Regulation (GDPR). You can find more detailed information about us in our publisher information. You can reach our data protection officer at datenschutz@osartis.de.

2. General

The following statement gives you an overview about which type of personal data are collected for which purpose and on which legal basis they are collected. Personal data are all data which relate to you personally, e.g. name, address, email addresses, user conduct. We also inform you on your rights with regard to us as the controller.

3. Data Processing on this Website

By merely using this website for information purposes, OSARTIS will automatically collect and store information in the server log files your browser transmits to us. These data are technically necessary in order for us to display this website to you and assure stability and security (the legal basis is Art. 6 (1) Sentence 1 lit. f GDPR):

- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/http status code
- The respective data volume transmitted
- Website from which the request originates
- Browser, operating system and its graphic user interface
- Language and version of the browser software

OSARTIS will not attribute these data to specific persons, and these data will not be combined with other data sources. These data will be stored exclusively on servers in the EU. Once the data have been used for the above-mentioned purposes, OSARTIS will erase the data after seven days.

4. Contact

When you address enquiries to us, we will ask for your name, your contact details as well as other information we need from you. We use the data provided by you to answer enquiries. The legal basis is Art. 6 (1) lit. b) and f) GDPR.

5. Forwarding of Data

We only forward your data to third parties if you have given your express consent, to the extent this is necessary to fulfil the tasks you have given us, or to the extent there is a legal obligation to do so. If we have your data processed by processors, such processors are bound by contracts pursuant to Art. 28 GDPR.

6.Cookies

Furthermore, cookies will be stored on your computer when you use our website. Cookies are small text files which are stored on your hard drive and attributed to the browser you use, and with which the place setting the cookie (i.e. in this case us) receives certain information. Cookies cannot execute any programmes or transmit viruses to your computer. They serve to render the internet services more user-friendly and more effective as a whole. The legal basis for the use of cookies on our website is Art. 6 (1) Sentence 1 lit. f GDPR.
We use session cookies to operate our website. These cookies store a so-called session-ID with which various enquiries of your browser can be attributed to the joint session. This allows for your computer to be recognized when you return to the website. The session cookies will be deleted when you close the browser.
In addition, cookies are used in connection with the use of Google Analytics. Please find more information in this respect in lit. 7.
You may also prevent the use of cookies by adjusting the settings in your browser software accordingly. We would like to point out that if you prevent the use of cookies, you might not be able to fully use this website.

7. Google Analytics and Google Tag Manager

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and allow for an analysis of your use of the website. The information generated by the cookie on your use of this website are usually transferred to a Google server in the USA and stored there. If the IP anonymization on this website is activated, however, your IP address will first be truncated by Google within the Member States of the European Union or in other countries that are signatories to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website in order to evaluate your use of the website and compile reports on website activity.
You can adjust your browser software to prevent the installation of the cookies. In addition, you can avoid that the data produced by the cookies in relation to your using the website (including your IP address) are stored and processed by Google by downloading and installing the browser plug-in that is available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
We use Google Analytics with the extension “_anonymizeIp()“. As a result, IP addresses are processed in truncated form; with that, it can be excluded that they are linked to a particular individual.
We use Google Analytics in order to be able to analyse and constantly improve the use of our website. On the basis of the statistics we obtain, we are able to improve our services and make them more interesting for you as the user. The legal basis for the use of Google Analytics is Art. 6 (1) Sentence 1 lit. f. GDPR.
For the exceptional cases where personal data are transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Information of the third party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. The terms of use may be downloaded under http://www.google.com/analytics/terms/de.html, the overview on privacy under http://www.google.com/intl/de/analytics/learn/privacy.html and the privacy statement under http://www.google.de/intl/de/policies/privacy.
Moreover, we use Google Analytics for a multi-device analysis of the flow of visitors which is carried out via a user ID. You can deactivate the multi-device analysis of your use in your customer account (https://myaccount.google.com) under “My Data”, “Personal Data”).
We use Google Tag Manager. Google Tag Manager is a solution with which marketers can manage website tags via a surface. The Tool Tag Manager itself (which implements the tags) is a domain not using cookies and does not collect any personal data. The tool provides for other tags to be triggered which, in turn, might collect data, as the case may be. Google Tag Manager does not access these data. If tags have been deactivated on domain or cookie level, such deactivation will remain in place for all tracking tags that are implemented with Google Tag Manager. The use policy for Google Tag Manager can be retrieved under http://www.google.de/tagmanager/use-policy.html.

Please click here to be excluded from the collection via Google Tag Manager.

8. Google Maps

We use the Google Maps service on this website. This enables us to directly display to you interactive maps on the website and make it possible for you to comfortably use the map function. The legal basis for the use of Google Maps is Art. 6 (1) sentence 1 lit. f GDPR.
When visiting the website, Google receives the information that you have called up a corresponding page on our website. The data referred to in lit. 3 of this statement are also transmitted. This occurs irrespective of whether Google has been provided with a user account through which you have logged in or whether there is no user account. If you are logged in to Google, your data will be attributed directly to your account. If you do not want any attribution to your profile at Google, you must log out of your Google account prior to calling up the map on Google Maps. Google stores your data as a use profile and uses the data for purposes of advertising, market research and/or a demand-based design of its website. Such an analysis is made especially (even for users who are not logged in) to provide advertising based on demand and to inform other users of the social network about your activities on our website. You have a right to object to the production of this user profile, however, you must contact Google in order to exercise this right.
You can receive further information on the purpose and extent of Google’s collection and processing of the data in the Google privacy statements. You also receive further information there about your related rights and options to adjust settings to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google processes your personal data also in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

9. Routine Erasure and Blocking of Personal Data

The data are processed and stored so long as necessary to achieve the purpose of storage. The data are subsequently erased as soon as legally permissible.

10. Your Rights

10.1 Right to Information
You may request from us a confirmation as to whether we process personal data relating to you.
If there is such processing, you can demand from the controller the following information:
a) the purposes for which the personal data are being processed;
b) the categories of personal data that are being processed;
c) the recipients or categories of recipients towards whom personal data relating to you have been disclosed or will yet be disclosed;
d) the period for which it is planned to store the personal data relating to you or, if concrete information cannot be provided in this regard, the criteria used to determine that period;
e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
f) the existence of the right to lodge a complaint with a supervisory authority;
g) all information available on the source from which the data originated if the personal data are not collected from the data subject;
h) the existence of automated decision-making, including profiling, referred to in Article 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you are transferred to a third country or an international organization. In this context, you may request to be informed of the appropriate safeguards relating to the transfer pursuant to Art. 46 GDPR.
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10.2 Right to Rectification
You have the right to obtain from the controller immediate rectification and/or completion provided that the personal data concerning you are inaccurate or incomplete. The controller shall make the rectification without undue delay.
10.3 Right to Restriction of Processing
You may request restriction of processing of the personal data concerning you under the following conditions:
a) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
b) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
c) the controller no longer needs the personal data for the purposes of the processing, but you require the personal data for the establishment, exercise or defence of legal claims, or
d) you have objected to processing pursuant to Article 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override yours.
Where processing of the personal data concerning you has been restricted, such personal data shall – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
If processing has been restricted pursuant to the above-mentioned conditions, you will be informed by the controller before the restriction of processing is lifted.
10.4 Right to Erasure
10.4.1 You have the right to obtain from the controller the erasure of personal data concerning you without undue delay, and the controller is obliged to erase personal data without undue delay where one of the following grounds applies:
a) The personal data concerning you are no longer needed for the purposes for which they were collected or otherwise processed.
b) You withdraw consent on which the processing was based according to lit. (a) of Art. 6 (1), or lit. (a) of Art 9 (2) GDPR, and there is no other legal ground for the processing.
c) You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
d) The personal data concerning you have been unlawfully processed.
e) The personal data concerning you have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
f) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.
10.4.2 Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17 (1) GDPR to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
10.4.3 The right to erasure shall not apply to the extent that processing is necessary
a) for exercising the right of freedom of expression and information;
b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
c) for reasons of public interest in the area of public health in accordance with lit. (h) and (i) of Art. 9 (2) as well as Art. 9 (3) GDPR;
d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 (1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
e) for the establishment, exercise or defence of legal claims.
10.5 Right to Notification
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller shall be obliged to communicate such rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort.
You have the right to request from the controller to be informed about those recipients.
10.6 Right to Data Portability
a) You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. Moreover, you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where
b) the processing is based on consent pursuant to Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR or on a contract pursuant to Art. 6 (1) lit. b GDPR; and
c) the processing is carried out by automated means.
In exercising this right, furthermore, you shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. This must not adversely affect the rights and freedoms of other persons.
The right to data portability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
10.7 Right to Object
On grounds relating to your particular situation, you have the right to object at any time to processing of personal data concerning you which is based on Art. 6 (1) lit. e or (1) lit. f GDPR, including profiling based on those provisions.
The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Where personal data concerning you are processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
In the context of the use of information society services – notwithstanding Directive 2002/58/EC – you may exercise your right to object by automated means using technical specifications.
10.8 Right to withdraw the Declaration of Consent made under Data Protection Law
You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
10.9 Automated Individual Decision-Making, including Profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you . This does not apply if the decision
a) is necessary for concluding or performing a contract between you and the controller,
b) is permissible on the basis of provisions in the law of the European Union or the Member States to which the controller is subject and these provisions in the law contain reasonable measures to protect your rights and freedoms and your legitimate interests, or
c) is made with your express consent.
However, these decisions cannot be based on specific categories of personal data under Art. 9 (1) GDPR unless Art. 9 (2) lit. a or g apply and reasonable measures have been taken to protect the rights and freedoms as well as your legitimate interests.
With regard to the situations referred to in points a. and c., the controller will take reasonable measures to preserve the rights and freedoms as well as your legitimate interests, which includes at least the right to obtain human intervention on the part of the controller, to express the own point of view and to contest the decision.
There is no automated decision-making including profiling under Art. 22 (1) and (4) GDPR.
10.10 Right to Lodge a Complaint with a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
You also have the right to lodge a complaint with the supervisory authority having jurisdiction over us:
The Hessian Agency for Data Protection and Freedom of Information
(Der Hessische Beauftragte für Datenschutz und Informationsfreiheit)
Postfach 3163
65021 Wiesbaden
Telephone: +49 611 1408 - 0
Telefax: +49 611 1408 – 611
Email (contact form): https://datenschutz.hessen.de/über-uns/kontakt.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

11. Data Security

We secure our website and other systems with technical and organizational measures against loss, destruction, access, modification or the processing of your data by unauthorized persons. You should always treat your access information as confidential and close the browser window when you have ended the communication with us, especially if you share the computer with other persons.

Effective: July 2018

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